FAQs
CONTENTS
1. The wines
2. Placing an Order
3. Contact us
4. Terms & conditions
1. THE WINES
Is wine in a can the same as wine in a bottle?
Absolutely. The wines we've canned are delicious single-varietal wines from small independent winemakers. They could just have easily been packaged in bottle, but in 250ml cans they're easier to transport, better for the environment and mean you can enjoy as a one-off - or try a few different things without needing to open multiple bottles!
How do I know which wines to choose?
We've hopefully done the hard part for you, travelling around Europe seeking out wines that we believe are the best examples of their style. There's lots of information about all of the wines, just click here to find out more, including where they're from, information about the winemakers and the perfect pairings. And if you're still not sure, we recommend choosing our Adventurer subscription. This will give you a taste of all eight of of our wines!
Why does the design look different to the wine labels I'm used to?
Ever stood in front of the shelf in the supermarket wine aisle and felt too overwhelmed to choose? Us too. That's why we're demystifying wine by using simple language and beautiful design to communicate the taste and style. Think Wild Dolcetto or Crisp Sauvignon.
I've heard that cans are better for the environment than glass bottles. Is that true?
Yes this is true, you can find out more on our Sustainability page
Are your wines vegan?
Yes. All the wines are 100% vegan.
Do your wines contain sulphites?
Yes. If you have any concerns regarding allergies please email customerhappiness@kissofwine.com
What do you mean by independent winemakers?
In the winemaking world there are the big guys and the little guys. The guys are the bulk producers, who make wines in vast quantities to supply the big chains and supermarkets. The little guys are the smaller, independent winemakers who create wines according to the unique characteristics of the specific vineyard and vintage. We've intentionally chosen to support the latter, because we believe these artisans create more interesting wines.
2. PLACING AN ORDER
How do I place an order?
If you'd like to place an order outside of our subscription service, just head to our packs page where you can choose from different packs of 24 cans. Depending on availability, we usually have 24-packs of all eight different wines, plus a mixed pack for anybody who just wants to give us a try!
How quickly will my wines arrive?
Please see our shipping page for more info.
How much does delivery cost?
Please see our shipping page for more info.
What cards do you accept?
We accept all major credit and debit cards including Visa, Mastercard and American Express.
Is it possible to create my own mix of wines?
Yes, write us an email to customerhappiness@kissofwine.com and we will put together your own mix of wines and send you a quote for that.
3. CONTACT US
How can I contact you?
There are a few different ways you can contact us, depending on what you prefer. We have a form to fill in on the Contact Us page of our website, which sends a message directly to the most relevant person in our team. Or you can email customerhappiness@kissofwine.com.
4. TERMS AND CONDITIONS
What are the terms & conditions of buying from Kiss of Wine?
All our terms & conditions can be found here. They are pretty comprehensive, so you might want to pour yourself a cup of tea / wine before reading through!
1. The wines
2. Placing an Order
3. Contact us
4. Terms & conditions
1. THE WINES
Is wine in a can the same as wine in a bottle?
Absolutely. The wines we've canned are delicious single-varietal wines from small independent winemakers. They could just have easily been packaged in bottle, but in 250ml cans they're easier to transport, better for the environment and mean you can enjoy as a one-off - or try a few different things without needing to open multiple bottles!
How do I know which wines to choose?
We've hopefully done the hard part for you, travelling around Europe seeking out wines that we believe are the best examples of their style. There's lots of information about all of the wines, just click here to find out more, including where they're from, information about the winemakers and the perfect pairings. And if you're still not sure, we recommend choosing our Adventurer subscription. This will give you a taste of all eight of of our wines!
Why does the design look different to the wine labels I'm used to?
Ever stood in front of the shelf in the supermarket wine aisle and felt too overwhelmed to choose? Us too. That's why we're demystifying wine by using simple language and beautiful design to communicate the taste and style. Think Wild Dolcetto or Crisp Sauvignon.
I've heard that cans are better for the environment than glass bottles. Is that true?
Yes this is true, you can find out more on our Sustainability page
Are your wines vegan?
Yes. All the wines are 100% vegan.
Do your wines contain sulphites?
Yes. If you have any concerns regarding allergies please email customerhappiness@kissofwine.com
What do you mean by independent winemakers?
In the winemaking world there are the big guys and the little guys. The guys are the bulk producers, who make wines in vast quantities to supply the big chains and supermarkets. The little guys are the smaller, independent winemakers who create wines according to the unique characteristics of the specific vineyard and vintage. We've intentionally chosen to support the latter, because we believe these artisans create more interesting wines.
2. PLACING AN ORDER
How do I place an order?
If you'd like to place an order outside of our subscription service, just head to our packs page where you can choose from different packs of 24 cans. Depending on availability, we usually have 24-packs of all eight different wines, plus a mixed pack for anybody who just wants to give us a try!
How quickly will my wines arrive?
Please see our shipping page for more info.
How much does delivery cost?
Please see our shipping page for more info.
What cards do you accept?
We accept all major credit and debit cards including Visa, Mastercard and American Express.
Is it possible to create my own mix of wines?
Yes, write us an email to customerhappiness@kissofwine.com and we will put together your own mix of wines and send you a quote for that.
3. CONTACT US
How can I contact you?
There are a few different ways you can contact us, depending on what you prefer. We have a form to fill in on the Contact Us page of our website, which sends a message directly to the most relevant person in our team. Or you can email customerhappiness@kissofwine.com.
4. TERMS AND CONDITIONS
What are the terms & conditions of buying from Kiss of Wine?
All our terms & conditions can be found here. They are pretty comprehensive, so you might want to pour yourself a cup of tea / wine before reading through!